Ask a Few Questions
Always keep in mind that when people present an idea, their ego is embedded in it. If you put down their idea, you bruise their ego and make them feel bad. Now that person is working against you instead of with you. So, the next time someone presents an idea to you–even if you don’t agree with it–hear them out. Ask a few questions about it to make sure you fully understand where this person is coming from. Then, make some positive suggestions on how this person can improve their “already excellent” idea. People will respect you for doing so and they will be far more receptive the next time you present an idea. – RossReck.com
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Imagine a workplace where every employee is engaged with their work … where every employee shows up each day excited about giving every bit of energy, creativity and passion to performing their job. These employees don’t need to be motivated because they already are and they channel their motivation toward creating a competitive edge for their company that can’t be easily copied. They’re constantly making innovative changes to products, services and customer experiences while providing superior levels of customer service which results in loyal customers. This means higher levels of repeat and referral business which, in turn, translates into significant increases in market share. In addition, absenteeism and turnover rates for these fully engaged employees are far below industry averages because they absolutely love what they do. This book presents a new management model that guarantees an employee engagement level of 100%. If you implement this model in your organization, every one of your employees will become engaged with their work; all working at their full potential. Think of what it would mean to the success of your business or organization if you could get all of your employees engaged with their work.
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